Privacy Policy
We take your privacy seriously at Shock Casino, and we want you to understand how we collect, use, store, and protect the personal information we hold about you. This Privacy Policy explains our practices in simple terms.
Purpose of the Privacy Policy
This policy is designed to inform you about your data rights and how we handle personal information on our platform.
Scope of Application
This Privacy Policy applies to all users of our site and services. By using our platform, you agree to the practices described in this policy.
Consent Clause
By using our site and services, you consent to the practices outlined in this Privacy Policy. We will continue to update this policy to reflect changes in how we handle your data.
Data We Collect
- Personal Information: name, email address, date of birth, physical address, and other details
- Account Info: username, password, payment information, and account settings
- Technical Data: device information, IP address, browser type, cookies, and other technical data
- Usage Data: site activity logs, login history, game interactions, and other usage metrics
How We Use Your Data
- Creating and managing accounts
- Processing deposits and withdrawals
- Providing customer support
- Bonus eligibility and responsible gambling monitoring
- Improving our site and personalizing your experience
- Fulfilling legal and regulatory obligations
Cookies and Tracking
We use cookies to enhance your experience on our site. Cookies are small files stored on your device that help us remember your preferences and actions.
- Essential Cookies: necessary for the proper functioning of our site, such as login functionality
- Analytics Cookies: used to understand how you interact with our site, including page views and time spent on pages
- Marketing Cookies: used to tailor your experience based on your interests and browsing history
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of our site.
Legal Basis for Processing
- Contractual necessity: we need to collect and use your data to provide you with our services
- Legal obligations: we must comply with applicable laws and regulations, including those related to anti-money laundering and consumer protection
- Legitimate interests: we may process your data to pursue legitimate business interests, such as improving our site and providing better customer support
- User consent: you have given us permission to collect and use your data for specific purposes
Data Sharing and Disclosure
- Payment processors
- Gaming providers
- Other third-party services we use to operate our site
Please note that we do not sell your personal data. However, disclosure may occur where legally required.
Data Storage and Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. We store your data securely using industry-standard encryption methods and access controls.
Security Measures
- SSL encryption
- Access controls and authentication processes
- Monitoring for unauthorized access or malicious activity
Your Rights
- Access, update, or delete your data
- Withdraw consent or object to processing
- Contact us to exercise these rights: support@ert
International Data Transfers
We may transfer personal data outside the user's country or EEA for legitimate business purposes. We ensure that any transfers are subject to adequate safeguards, such as Standard Contractual Clauses.
Third-Party Services
External links or services have their own privacy policies and are not covered by this policy.
Policy Updates
This Privacy Policy may be updated from time to time. If we make significant changes, you will be notified through email or a prominent notice on our site. Your continued use of our platform implies acceptance of these updates.
