Terms and conditions

1. Purpose of the Terms: These Terms and Conditions ("Terms") govern the use of our website, services, and software (collectively, "Services") by users who have registered an account with us ("User" or "You"). By using our Services, You agree to be bound by these Terms.
2. Acceptance of Terms: These Terms are effective as of [DATE] and constitute the entire agreement between You and Shock Casino regarding your use of the Services. Your continued use of the Services after changes to these Terms will be deemed acceptance of such changes.
3. Age and Legal Restrictions: Our Services are only available to individuals who have reached the age of 18 (or the minimum legal age in their jurisdiction). By using our Services, You represent that You meet this requirement.

Account Registration

1. Eligibility: Only one account per person is allowed. If We find that You have created multiple accounts, We reserve the right to close all such accounts and withhold any winnings.
2. KYC and Verification Requirements: To comply with anti-money laundering regulations and other applicable laws, We require verification of Your identity before You can withdraw funds from your account. You may be asked to provide documentation to support this process.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of Your login credentials and account information.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept deposits via [LIST ACCEPTED PAYMENT METHODS]. For a full list, please see our website or contact us.
2. Minimum and Maximum Limits: Deposits can be made in increments as low as £10 and up to £5,000 per transaction (subject to change). Withdrawals can be made in increments as low as £20 and up to £7,500 per transaction.
3. Processing Times and Fees: All deposits are processed immediately. Withdrawal processing times vary depending on the method chosen but will typically take between 24-48 hours for most methods.
4. Anti-Money Laundering Policy: We are committed to preventing money laundering and comply with all applicable laws in this regard.

Bonuses and Promotions

1. How Bonuses Are Credited: All bonuses will be credited automatically upon the specified conditions being met (e.g., first deposit).
2. Wagering Requirements: Wagering requirements for all bonuses must be completed within 14 days of bonus activation or before any winnings can be withdrawn.
3. Expiry and Abuse Clauses: Any unused bonuses will expire after 7 days, and abuse of our bonuses by using multiple accounts or other unfair practices will result in your account being closed.

Gameplay and Fairness

1. RNG Usage: Our games use Random Number Generators (RNGs) to ensure fairness and randomness.
2. Game Malfunctions: In the unlikely event that a game malfunctions, We reserve the right to void any bets placed during such time.
3. Limits on Play and Responsible Gaming Tools: You can set limits on your play by contacting us or using our built-in responsible gaming tools.

Responsible Gambling

1. Self-Exclusion Options: If you wish to self-exclude from playing with us, please contact our support team. This will result in the closure of your account and a block on any future attempts to create new accounts.
2. Deposit, Wager, and Session Limits: You can set limits on deposits, wagers, or sessions by contacting us or using our built-in responsible gaming tools.
3. Help and Support Links: For help with problem gambling, please visit [LIST SUPPORT ORGANIZATIONS].

Prohibited Activities

1. Bonus Abuse: Any attempt to abuse our bonuses (e.g., creating multiple accounts) will result in your account being closed.
2. Fraud, Collusion, or Manipulation: We take a zero-tolerance stance on any form of fraud, collusion, or manipulation, and any such behavior will result in immediate closure of your account.
3. Use of Bots or Automated Systems: The use of bots or automated systems to play our games is strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You may close your account at any time by contacting us, but this will result in the loss of any pending bonuses or winnings.
2. Breach of Terms: If we suspect that you have breached these Terms, We reserve the right to close your account and withhold any winnings.
3. Inactivity and Dormant Accounts: If your account remains inactive for 12 months or more, We may close it due to inactivity.

Privacy and Data Protection

1. Information Collected: When registering an account with us, we collect certain personal data (e.g., name, address, date of birth).
2. Use and Storage of Personal Data: This information will be stored securely on our servers and used solely for the purpose of providing our Services to You.
3. GDPR Compliance: We comply fully with all applicable GDPR regulations.

Limitation of Liability

1. Losses: We are not responsible for any losses resulting from system errors or other unforeseen events.
2. System Errors: In the unlikely event that a system error occurs, We will void any bets placed during such time.
3. Third-Party Links: By using our Services, You may be directed to third-party websites via links on our site. These sites are not within our control and we disclaim all liability for their content.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice.
2. Notification of Changes: You will be notified of changes via email or through a notification on our website, but it is Your responsibility to regularly check for updates.

By using our Services, you acknowledge that you have read and agree to these Terms and Conditions.